State Farm® Insurance Agent Kristin Sorensen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rod Rios
November 9, 2024
5
out of
5
rating by Rod Rios
"The Sorensen branch has always been there to assist with all my insurance needs! Not only that, the Sorensen office has always made me feel welcomed on a personal level. Hands down the best!"
We responded:
"Rod, your ongoing support means the world to us! We're pleased to have been there for all your insurance needs. Our team is grateful for your positive feedback and looks forward to assisting you further. Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
Nicki Rippeteau
November 6, 2024
5
out of
5
rating by Nicki Rippeteau
"Very helpful and solved problem promptly"
We responded:
"Nicki, thank you for your wonderful review! I'm glad we could assist you promptly and effectively. If you need any further help, feel free to reach out anytime. - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
G Mama G
November 4, 2024
5
out of
5
rating by G Mama G
"Been with this company for years through my mother She loved it because she could pick up the phone and call either one of the Chris's and that gave her so much joy. So to carry on the tradition I could do the same thing they've always been polite courteous Make sure that we had everything that we needed If they did not have the answers, they found it and they got back to you. I wouldn't change nothing for the insurance on this house. And I just spoke to the new girl I believe she's new forgive me if she's not Amber very polite very courteous They always had good people working with them. Thank you for all you have done and for all you do like a good neighbor State farm IS there. They always give me confidence and comfort now that's insurance. Antoinette.D"
We responded:
"Thank you, Antoinette, for your wonderful review! I'm so glad to hear that our team, including Chris and Amber, has been able to provide you with the same level of service that your mother appreciated. It's great to know that you feel confident and comfortable with our insurance services. We truly value your long-term relationship with us and are here to help with any needs you may have. - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
Sam Mullins
November 1, 2024
5
out of
5
rating by Sam Mullins
"been with them for several years wouldnt dream of using anybody else in the State Farm family...sm"
We responded:
"Sam, thank you for your loyalty over the years! We're so glad to have you as part of our State Farm family. Your trust and satisfaction mean a lot to us. If you ever need anything, we're here to help. - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
Ray Cintron
October 30, 2024
5
out of
5
rating by Ray Cintron
"I’ve had the pleasure of speaking with Amber regarding my auto insurance. She’s very knowledgeable and helpful. She helped me lower my insurance premiums. I’m glad I decided to go with State Farm for my home and auto insurance."
We responded:
"Ray, thank you for your wonderful review! I'm glad Amber could assist you with your auto insurance and help lower your premiums. It's great to know you're happy with your decision to choose State Farm for both your home and auto insurance. If you need any further assistance, our office is always here to help! - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
Dan Henry
October 17, 2024
5
out of
5
rating by Dan Henry
"Kristin's staff is very personable and took time to take care of my family's needs. They addressed my concerns in a timely manner and didn't use pressure tactics to obligate me into things I didn't need. Highly recommend talking to them."
We responded:
"Dan, thank you for your wonderful review! I'm glad to hear that our team was able to address your family's needs without any pressure. We always strive to provide personable and timely service. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
Julie Sollars
October 14, 2024
5
out of
5
rating by Julie Sollars
"Great team to work with!!! #1top notch"
We responded:
"Julie, thank you for your wonderful review! We're happy to know you found our team top-notch. Your feedback means a lot to us. If you ever need anything, we're here to help. - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
Nicole Maldonado
October 10, 2024
5
out of
5
rating by Nicole Maldonado
"I can't speak highly enough of my experience here. I’ve been with them for about 4 years, and from the moment I first called for a quote, Chris and Kristen were fantastic. They are friendly and efficient, and not only knowledgeable but also took the time to address all my questions and concerns. Recently, I bundled my car and home insurance with Amber, and I felt so confident in the care I received. Her customer service is unmatched! If you're looking for a reputable agency with a compassionate team, Sorensen State Farm is it!"
We responded:
"Nicole, thank you so much for your wonderful review! I'm glad to hear that Chris, Amber, and the rest of our team have provided you with such excellent service over the past four years. It's great to know that you felt confident and well taken care of when bundling your auto and home insurance. Our team is dedicated to addressing all your questions and concerns, and it's fantastic to see that reflected in your experience. If you ever need further assistance, we're always here to help! - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
S.P.
October 3, 2024
4
out of
5
rating by S.P.
"Very personable staff. A bit of an error in my file information, but overall very good service."
We responded:
"S.P., thank you for your feedback! I'm glad you found our staff personable and the service very good. I apologize for the error in your file information and appreciate your understanding. We're always here to help with any future needs or questions. - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
Dan Zambito
April 30, 2024
5
out of
5
rating by Dan Zambito
"Kristin and her team are all at the top of their game. Kristin’s unwavering high standards make her State Farm agency the best in all of San Antonio."
We responded:
"Dan, we're thrilled to hear such positive feedback! Maintaining high standards is a priority for us, and I'm proud of the efforts of my team to deliver exceptional service! Your recognition means a lot to us! If you ever need anything else or have any questions, please feel free to reach out! We're here to help in any way we can! - Kristin Sorensen - State Farm Insurance Agent | Helotes, TX"
Nicholas Hoffmaster
March 21, 2024
5
out of
5
rating by Nicholas Hoffmaster
"Super friendly and helpful agents!"
We responded:
"Wow, Nicholas! Thank you for the fantastic review! Our team is thrilled to hear that you found us super friendly and helpful. - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
David Ramos
March 8, 2024
5
out of
5
rating by David Ramos
"Great friendly customer service"
We responded:
"Hi David, thank you for the 5-star rating and for sharing your positive experience with our team. We are thrilled to hear that you received great friendly customer service from us. Providing amazing communication and professional assistance is what we strive for every day. We appreciate your kind words and look forward to serving you again in the future. - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
Battleborn Fox
February 28, 2024
5
out of
5
rating by Battleborn Fox
"Have had nothing but a great experience so far. I've always had State Farm for my insurance and when I moved to San Antonio over six months ago I switched to their office. They've been nice and helpful, I'm glad I found their office."
We responded:
"Thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
Mary Garza
February 22, 2024
5
out of
5
rating by Mary Garza
"Great people to do business with."
We responded:
"Mary, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Helotes, TX."
liz miller
February 16, 2024
5
out of
5
rating by liz miller
"My parents have been with the Sorensens for over 30 years and I have been with them for over a decade. You can not find better insurance agents. They're the best in the business and they're staff is amazing! Informative, compassionate, and friendly! 11/10 will always recommend 👌🏻"
We responded:
"Liz, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Rosalie Martinez
February 13, 2024
5
out of
5
rating by Rosalie Martinez
"Awesome service, always helpful."
We responded:
"Rosalie, thank you! We appreciate your trust in us to take care of your insurance policies."
Coral Vivas
February 5, 2024
5
out of
5
rating by Coral Vivas
"Great agents. They personalized your cover."
We responded:
"Coral, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Tyson gamble
January 20, 2024
1
out of
5
rating by Tyson gamble
"This has got to be the most useless agent ever. I like state farm but if you need insurance use another office!"
We responded:
"Tyson, thank you for taking the time to leave us a review. All feedback is important, and we're sorry to hear that we didn't meet your expectations. If what we offer doesn't fully align with your needs, I encourage you to explore other options. There are many great choices out there, and I'm confident you'll find the right one."
Roberta Meagher
January 15, 2024
5
out of
5
rating by Roberta Meagher
"This team is my favorite! They are on top of their game, and they are so responsive. I’m very thankful for the attentiveness of this team and how kind they are every time we speak!"
We responded:
"We love seeing reviews like this, Roberta! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Mandi Binkley
January 4, 2024
5
out of
5
rating by Mandi Binkley
"Everyone I have spoken to at this State Farm have always been nice, respectful, and a pleasure to work with. I would highly recommend."
We responded:
"Mandi, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
Linell McKissick
December 31, 2023
5
out of
5
rating by Linell McKissick
"One of the few agents that care about more than just your monthly payment. Go team Kris & Chris!"
We responded:
"Linell, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Kay Bailey
December 29, 2023
5
out of
5
rating by Kay Bailey
"My State Farm Agency is always so helpful and supportive to my questions about my home and auto policies! My call today with Sheila was so much appreciated for her help and knowledge to answer my concerns about a foundation repair needed for my home in San Antonio TX! Thank you!!"
We responded:
"Thank you so much for your kind words Kay! We are glad you were so impressed with the service you received from our team. Sheila always goes above and beyond to ensure that our customers are happy. Our office is here for you whenever you need us and is grateful you have chosen us to help protect what matters most."
Julian Mann
December 19, 2023
5
out of
5
rating by Julian Mann
"Treated me with respect, Chris always offers me coffee or water.. feel like family, aslong as I been with them."
We responded:
"Hi Julian! Thank you so much for your review! We are so glad you feel like family and that you chose us for your insurance needs!"
Linda Pena
November 18, 2023
5
out of
5
rating by Linda Pena
"Their customer service is great."
We responded:
"Linda, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Brian Ellis
October 26, 2023
5
out of
5
rating by Brian Ellis
"It is always a pleasure talking with Sue. She takes time to explain the various coverages in detail. She makes decisions on coverages a great experience. Make sure to call her for any questions you may have pertaining to home and auto insurances."
We responded:
"Thank you, Brian, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Sue always puts our customers first."