State Farm® Insurance Agent Kristin Sorensen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rod Rios
May 30, 2024
5
out of
5
rating by Rod Rios
"The Sorensen branch has always been there to assist with all my insurance needs!"
We responded:
"Rod, your ongoing support means the world to us! We're pleased to have been there for all your insurance needs. Our team is grateful for your positive feedback and looks forward to assisting you further. Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
Dan Zambito
April 30, 2024
5
out of
5
rating by Dan Zambito
"Kristin and her team are all at the top of their game. Kristin’s unwavering high standards make her State Farm agency the best in all of San Antonio."
We responded:
"Dan, we're thrilled to hear such positive feedback! Maintaining high standards is a priority for us, and I'm proud of the efforts of my team to deliver exceptional service! Your recognition means a lot to us! If you ever need anything else or have any questions, please feel free to reach out! We're here to help in any way we can! - Kristin Sorensen - State Farm Insurance Agent | Helotes, TX"
Nicholas Hoffmaster
March 21, 2024
5
out of
5
rating by Nicholas Hoffmaster
"Super friendly and helpful agents!"
We responded:
"Wow, Nicholas! Thank you for the fantastic review! Our team is thrilled to hear that you found us super friendly and helpful. - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
David Ramos
March 8, 2024
5
out of
5
rating by David Ramos
"Great friendly customer service"
We responded:
"Hi David, thank you for the 5-star rating and for sharing your positive experience with our team. We are thrilled to hear that you received great friendly customer service from us. Providing amazing communication and professional assistance is what we strive for every day. We appreciate your kind words and look forward to serving you again in the future. - Kristin Sorensen - State Farm Insurance Agent, Helotes, TX"
Battleborn Fox
February 28, 2024
5
out of
5
rating by Battleborn Fox
"Have had nothing but a great experience so far. I've always had State Farm for my insurance and when I moved to San Antonio over six months ago I switched to their office. They've been nice and helpful, I'm glad I found their office."
We responded:
"Thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
Mary Garza
February 22, 2024
5
out of
5
rating by Mary Garza
"Great people to do business with."
We responded:
"Mary, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Helotes, TX."
liz miller
February 16, 2024
5
out of
5
rating by liz miller
"My parents have been with the Sorensens for over 30 years and I have been with them for over a decade. You can not find better insurance agents. They're the best in the business and they're staff is amazing! Informative, compassionate, and friendly! 11/10 will always recommend 👌🏻"
We responded:
"Liz, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Rosalie Martinez
February 13, 2024
5
out of
5
rating by Rosalie Martinez
"Awesome service, always helpful."
We responded:
"Rosalie, thank you! We appreciate your trust in us to take care of your insurance policies."
Coral Vivas
February 5, 2024
5
out of
5
rating by Coral Vivas
"Great agents. They personalized your cover."
We responded:
"Coral, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Tyson gamble
January 20, 2024
1
out of
5
rating by Tyson gamble
"This has got to be the most useless agent ever. I like state farm but if you need insurance use another office!"
We responded:
"Tyson, thank you for taking the time to leave us a review. All feedback is important, and we're sorry to hear that we didn't meet your expectations. If what we offer doesn't fully align with your needs, I encourage you to explore other options. There are many great choices out there, and I'm confident you'll find the right one."
Roberta Meagher
January 15, 2024
5
out of
5
rating by Roberta Meagher
"This team is my favorite! They are on top of their game, and they are so responsive. I’m very thankful for the attentiveness of this team and how kind they are every time we speak!"
We responded:
"We love seeing reviews like this, Roberta! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Mandi Binkley
January 4, 2024
5
out of
5
rating by Mandi Binkley
"Everyone I have spoken to at this State Farm have always been nice, respectful, and a pleasure to work with. I would highly recommend."
We responded:
"Mandi, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
Linell McKissick
December 31, 2023
5
out of
5
rating by Linell McKissick
"One of the few agents that care about more than just your monthly payment. Go team Kris & Chris!"
We responded:
"Linell, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Kay Bailey
December 29, 2023
5
out of
5
rating by Kay Bailey
"My State Farm Agency is always so helpful and supportive to my questions about my home and auto policies! My call today with Sheila was so much appreciated for her help and knowledge to answer my concerns about a foundation repair needed for my home in San Antonio TX! Thank you!!"
We responded:
"Thank you so much for your kind words Kay! We are glad you were so impressed with the service you received from our team. Sheila always goes above and beyond to ensure that our customers are happy. Our office is here for you whenever you need us and is grateful you have chosen us to help protect what matters most."
Julian Mann
December 19, 2023
5
out of
5
rating by Julian Mann
"Treated me with respect, Chris always offers me coffee or water.. feel like family, aslong as I been with them."
We responded:
"Hi Julian! Thank you so much for your review! We are so glad you feel like family and that you chose us for your insurance needs!"
Linda Pena
November 18, 2023
5
out of
5
rating by Linda Pena
"Their customer service is great."
We responded:
"Linda, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Brian Ellis
October 26, 2023
5
out of
5
rating by Brian Ellis
"It is always a pleasure talking with Sue. She takes time to explain the various coverages in detail. She makes decisions on coverages a great experience. Make sure to call her for any questions you may have pertaining to home and auto insurances."
We responded:
"Thank you, Brian, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Sue always puts our customers first."
Margaret Boucher-Luthy
September 6, 2023
5
out of
5
rating by Margaret Boucher-Luthy
"Great people great service"
We responded:
"Thank you for taking the time to leave us a review, Margaret. Our State Farm office in San Antonio would be nothing without policyholders like you!"
Janette Rubio
September 2, 2023
5
out of
5
rating by Janette Rubio
"Awesome office help me alot with biggest choses .life car and house insurance.Been a customer since 2015."
We responded:
"We love seeing five-stars, Janette! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Heather Hatchett
August 23, 2023
5
out of
5
rating by Heather Hatchett
"Kristen's team is always friendly, quick to provide excellent customer service, care, empathy and get you the help you need when you need it. Chris has always gone above and beyond to answer questions, help find the most financially cost effective plan and just actually LISTENS to what was needed. Shelia has been a great help during times when ive had questions about claims or billing; she's been patient, friendly and always so helpful and pleasant!! I've been with this particular agent for 15 years & with State Farm for 30 years. They are incredible!"
We responded:
"Heather, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Danielle Graham
August 8, 2023
5
out of
5
rating by Danielle Graham
"Very nice people!"
We responded:
"Danielle, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Sandra Gonzales
August 4, 2023
5
out of
5
rating by Sandra Gonzales
"Been with them for over 10 years now and I have no plans of changing that"
We responded:
"Thank you for taking the time to leave us a review, Sandra. Our State Farm office in San Antonio would be nothing without policyholders like you!"
Tori Perez
August 2, 2023
5
out of
5
rating by Tori Perez
"Kristin and her team Sheila and Sue especially have been a pleasure to work with. They respond quickly to any changes or questions that I have about my policy. They show the upmost professionalism and commitment from beginning to end. Thank you for being so awesome!!"
We responded:
"Hi, Tori! Thank you for the shoutout for Sheila and Sue! They are a vital part of the team and we appreciate how much they care about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
stephanie garzon
July 27, 2023
5
out of
5
rating by stephanie garzon
"Kristin has been great with assisting with my life insurance policy as well as her office staff are so friendly and helpful especially Sheila she is always following up with me when needed. This is a great office to work with for any insurance needs!"
We responded:
"Thanks for the kind words, Stephanie! We’re happy to hear Sheila was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
joe perez
July 14, 2023
5
out of
5
rating by joe perez
"Been with this office for 3+ years. Very friendly, and always working to help you."
We responded:
"Thank you for the five-stars, Joe! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."